CasinoRoyal Terms & Conditions — A Complete Guide to Your Rights and Responsibilities

By using the casinoroyal website, creating an account, or using any of our services, you are deemed to have fully accepted these Terms & Conditions. If you do not agree to these terms, you may not use our platform.

Casinoroyal is an internationally licensed online gaming platform. Our services are available only to individuals who are legally permitted to use online gaming services in their respective countries.

Casinoroyal reserves the right to update these terms at any time. Continued use of the platform after any changes constitutes acceptance of the revised terms.

Age Restriction

You must be at least 18 years old to open an account at casinoroyal. Minors are not permitted to register or play. A copy of your national ID or passport may be requested for age verification.

One Person, One Account

Each person may operate only one casinoroyal account. Creating multiple accounts using the same device, IP address, name, or identity is strictly prohibited.

• Providing complete and accurate information at registration is mandatory.
• Your name, address, phone number, and date of birth must be accurate.
• Documents may be required for identity verification (KYC).
• Registering with false information may lead to account termination and balance forfeiture.

Account Security

It is your responsibility to keep your account password and login credentials strictly confidential. You must not allow any third party to access your account.

Deposits at casinoroyal can be made via bKash, Nagad, Rocket, and Bank Transfer. The minimum deposit amount is ৳300.

All deposited funds must come from your own payment source. Deposits made from a third-party bank account or mobile number are not accepted. Violating this rule may result in forfeiture of funds.

To withdraw from casinoroyal, your account must be fully verified (KYC verified). The minimum withdrawal amount is ৳500.

• Standard withdrawals are processed within 15 minutes to 24 hours.
• First-time large withdrawals may require additional verification.
• Withdrawals must be made using the same method used to make the deposit.
• Bonus balance cannot be withdrawn directly — wagering requirements must be met first.

Casinoroyal regularly offers a variety of bonuses and promotional deals. Each offer has its own terms, which will be detailed on that offer's dedicated page.

Wagering Requirements

To convert your bonus balance into cash, you must place a set number of wagers — this is known as the wagering requirement. For example, a 30x wagering requirement on a ৳1,000 bonus means you need to wager ৳30,000 before cashing out.

• Participating in a promotion means you fully accept its terms and conditions.
• Casinoroyal reserves the right to cancel any bonus if abuse is suspected.
• Having multiple bonuses active at the same time is generally not permitted.
• Each promotion has its own maximum bet limit, which is specified separately.

All games at casinoroyal are powered by internationally certified Random Number Generators (RNG), regularly audited by independent third parties. Every game outcome is completely fair and never predetermined.

• The Return to Player (RTP) rate for each game is available on that game's info page.
• If a game is interrupted due to a technical issue, casinoroyal will provide a fair and reasonable resolution.
• For Sports Betting match result disputes, decisions will be made based on official records.
• Bets placed by exploiting incorrect odds or system errors will be considered void.

Casinoroyal is committed to maintaining a fair environment. The following activities are strictly prohibited and may result in permanent account closure and forfeiture of your balance:

• Operating multiple accounts on behalf of the same individual.
• Bonus abuse — for example, placing only low-risk bets solely to meet wagering requirements.
• Using software bots, scripts, or automated systems to play games.
• Money laundering or transactions involving illegal funds.
• Hacking, system manipulation, or exploiting game vulnerabilities.
• Placing bets with another player on a pre-agreed outcome (collusion).
• Registering with a false identity or stolen information.

Casinoroyal reserves the right to suspend or close any account at any time, with or without reason. Typically, account action is taken for the following reasons:

• Breach of terms, particularly fraud or bonus abuse.
• Failure to complete KYC verification or providing false information.
• Extended inactivity (no login for more than 12 months).
• Self-exclusion at your own request.

You can request to close your casinoroyal account at any time by contacting the support team. Any verified withdrawable balance will be paid out after the account is closed.

Casinoroyal believes gaming should be a source of enjoyment, not financial or emotional stress. To support this, we provide a range of tools:

• Deposit Limit: Set daily, weekly, and monthly deposit limits.
• Session Timer: Automatic logout after a set period of inactivity.
• Cooling-Off: Take a break for anywhere between 24 hours and 30 days.
• Self-Exclusion: Take a break from gaming, either permanently or for a set period.

If you or someone you know is struggling with a gaming addiction, please visit our Responsible Gaming section or contact our support team.

Full details on how we collect, store, and use your personal information are outlined in our Privacy Policy. In brief:

• Your data is protected with 256-bit SSL encryption.
• Your information is never sold to third parties for marketing purposes.
• Information may be disclosed to authorities upon request due to legal obligations.
• You may request a copy of your data at any time.

For any dispute or complaint, please contact casinoroyal's support team first. We aim to respond within 48 hours.

• Step One: Submit your complaint via live chat or email.
• Step Two: If the complaint remains unresolved, submit a formal complaint.
• Step Three: You may escalate the matter to the licensing authority if needed.

Casinoroyal reserves the right to update these terms and conditions, in whole or in part, at any time. Notice of significant changes will be provided via email or a platform notification.

Continued use of the platform after updated terms have been published will be considered acceptance of the new terms. We recommend checking this page regularly.